Health Minister conducts surprise inspection; stresses empathy, professionalism and accountability to strengthen public trust in government hospitals
Jammu, Jan 31: Emphasising that the credibility of public healthcare institutions rests largely on the behaviour and compassion of medical staff, Minister for Health and Medical Education, Social Welfare and Education, Sakeena Itoo on Saturday conducted a surprise inspection of Government Medical College (GMC) Jammu to assess healthcare delivery, patient services and overall hospital functioning.
As per news agency Kashmir News Corner — KNC, Itoo conducted surprise inspection of Government Medical College (GMC) Jammu and took detailed appraisal of healthcare delivery and patient-centric services at the facility.
During the visit, the Health Minister undertook an extensive review of various healthcare facilities within the institution, including emergency wards, inpatient wards, diagnostic units and other critical departments.
She assessed the availability of essential medicines, medical equipment, cleanliness staff attendance and overall patient care mechanisms.
The Health Minister also interacted with patients and their attendants to obtain first-hand feedback regarding the quality of treatment, availability of doctors, nursing care and other support services available at the hospital. She keenly listened their concerns and assured them that the government is committed to address gaps and improve healthcare infrastructure across J&K.
During the visit, Minister Sakeena also interacted with doctors, paramedical staff and hospital authorities. “Empathy, professionalism and accountability in public healthcare institutions is very important to ensure quality treatment for patients”, she stated.
The Minister also directed the hospital administration to ensure timely medical attention for patients, maintaining hygiene standards and upholding patient dignity at all levels. She also laid emphasis on strengthening of grievance redressal mechanisms so that patient issues are resolved promptly.
“Public trust in Government hospitals depends mainly on conduct and compassion of doctors and paramedical staff”, Minister Sakeena said.
She further underscored the Government’s resolve to upgrade medical facilities and enhance healthcare service delivery across the length and breadth of Jammu and Kashmir.
Principal GMC Jammu, Dr. Ashutosh Gupta; Medical Superintendent GMC Jammu, Medical Superintendent GMC Jammu, Medical Superintendent Super Speciality Hospital and other senior officers of hospital administration GMC Jammu also accompanied the Health Minister during the visit. (KNC)
